in july, jufei optoelectronics applied for a group of recent graduates. in order to train 28 students to quickly become a qualified jufei staff, shenzhen headquarters launched a training and expansion activities for the “workplace dreamcatcher” training camp.learn more >
"the system file coverage is incomplete, the process boundary is unclear, the department orientation is problematic, the process cannot be pulled through, etc." these are common problems encountered by enterprises in a certain stage of development, and are also the pain points of enterprise management. “customer orientation, end-to-end process from customer demand to customer satisfaction” is the core concept of the process management system. the new process management system requires gathering to transform traditional thinking, break the gap between departments, connect all business processes, and ultimately improve customer satisfaction.
since 2015, jufei has carried out customer-oriented, end-to-end business process reengineering. there are three main business flow based on customer orientation:
a.the problem is ipd, which develops products that meet customer needs, from concept to listing, and then to delisting lifecycle management.
b.the problem is mtl/ltc, which is to obtain customer demand, realise the product, form an order, then deliver the product and recover the purchase price.
c.the problem is itr, which is to solve the problems encountered by customers. the company introduced advanced process management methods, established the end-to-end process architecture and process responsibility mechanism of the appropriate company, improved the company's process management mechanism, integrated the old iso system documents, and re-examined the core business processes. reengineering.
through process reengineering, jufei greatly improved the quality and efficiency of the process, solved the problems that the original iso system could not solve, and improved the management level of jufei.